Moved, got a new account, but it didn't transfer my email accounts or access
I moved recently and transferred my service to my new address. Everything went smoothly as far as the hookup and getting actual cable and internet, but things are not as simple from the account management side. I can still sign in using my existing IDs for my old primary account, but now it's in some sort of maintenance mode like I'm a former customer. The account appears to be tied to my old address/account but any attempts to link it to new one from my end are fruitless and I end up at an error message eventually. My 7 email addresses are all active still (thankfully - I actually had having Comcast service as one of the criteria in buying a new home because I didn't want to change years and years of email addresses at all sorts of places). But it feels like everything should have migrated over to the new account number with the move.
Not sure what to do from here... I'd really like to get it right the first time because the thought of being on a phone call for 2 hours isn't too appealing.