Monthly statement

I do not understand why my monthly bill keeps getting higher and if it keeps going higher I will have no option but to change my service to another company. It's definitely not what I want to do but your price keep going up and honestly not seeing that we are getting anything more than we have. I try to pay my bills at the first of the month and I don't get my bill before I pay it but I go back and check what I had paid previously. I'll go for a while and have an over paid balance on my bill then I get a bill and I'm 400.00 late. That's crazy!!! I atone point had 4 or 5 TVs hooked up and now I just have I that actually works. Another one in the bedroom works sometimes and yet I have less and pay more. I just want to keep it short. The bottom line is if my bill continues to go up ( if there's nothing you can do to lower it) I'll have to go with someone else. I've been using Comcast since 2002 and it breaks my heart to even have this conversation.

Thank you

Sheila Humphrey