Mon, Dec 28, 2020 11:00 AM
My monthly statement pdf will not open in adobe reader. This has been the case since September. Why is this happening and how can I get a monthly statement that I can open?
6 m ago
Hi @flash333, we've flagged the issue to the relevant teams. No pending ETA from those teams at the moment.
The workaround is to go here and click on the PDF:
Just throwing this out....
Although I have Adobe Reader on my system, I primarily use Foxit Reader instead. It is also free, and has a lot of nice features that at one time AR did not have, which is why I've stuck with Foxit. I also rarely have any problems with documents not opening, so, if nothing else, it's a good backup to Adobe Reader.