U

Visitor

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1 Message

Sun, May 15, 2022 7:07 PM

Missing apartment number on account

Missing apartment number 

Official Employee

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671 Messages

4 m ago

Hi, @user_9f2d4e! Thanks for spending your time today to reach out to XFINITY over our forums page for help with the missing apartment number on the account. It is important to us to making sure your account is set up with the correct address. We can help. To get started, would you mind sending a private message with your first/last name and full address so I can pull up the account to take a look at what's going on? You can start by clicking the chat icon located in the top right corner on your forums page when signed in. Once there, you can search for "Xfinity Support" to compose your peer to peer ("private") message.

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