Thanks for reaching out @user_vysha6! This sounds like a question about Xfinity Mobile international coverage in Mexico, and coverage depends on which mobile plan you currently have. A step you can take right now:
Please sign in to your Xfinity Mobile account and click on your line. Then scroll down and select International services to confirm what international features are included with your current plan.
With our newer Mobile Select, Mobile Plus, and Premium Unlimited plans, international talk, text, and data in Mexico are included. If you’re on an older plan, you may need to add Global Travel Pass or the Mexico and Canada Unlimited Pass to avoid pay‑as‑you‑go data charges.
XfinityAldrik
Official Employee
•
2.5K Messages
3 hours ago
Thanks for reaching out @user_vysha6! This sounds like a question about Xfinity Mobile international coverage in Mexico, and coverage depends on which mobile plan you currently have.
A step you can take right now:
Please sign in to your Xfinity Mobile account and click on your line. Then scroll down and select International services to confirm what international features are included with your current plan.
With our newer Mobile Select, Mobile Plus, and Premium Unlimited plans, international talk, text, and data in Mexico are included. If you’re on an older plan, you may need to add Global Travel Pass or the Mexico and Canada Unlimited Pass to avoid pay‑as‑you‑go data charges.
0
0