Visitor

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1 Message

10/22/2026 8:30 PM

membership benefits page- wont load

 get this error message when I try to access the membership benefits page

A rendering error occurred: Cannot read properties of null (reading 'fields').

Please help.

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Oldest First
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Official Employee

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1.9K Messages

4 hours ago

Good afternoon user_687p57. I can certainly understand the concern if you are not currently able to access the Xfinity Membership Benefits page. I will be happy to assist you. I do have a couple of questions to better understand the situation. 

 

Are you having issues accessing the page on a mobile device or a computer/laptop? Have you already attempted another browser? If you haven't already can you attempt to clear the browsing history on your device? 

 

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