Visitor
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1 Message
Login nightmare
Why is Xfinity app making me log in through Safari, then when login through Safari I get an “access denied” error, I try redirecting to Chrome where I can log in except that it takes me back to Safari????
Visitor
•
1 Message
Why is Xfinity app making me log in through Safari, then when login through Safari I get an “access denied” error, I try redirecting to Chrome where I can log in except that it takes me back to Safari????
XfinityRay
Official Employee
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3.7K Messages
1 month ago
Hello and good evening, @user_xod7xx! We are glad to further help with the Xfinity app and do not want you going in a loop. Have you tried to clear your browsing data/cookies, restart your device, and then try to login again? That will clear any past Xfinity logins or attempts to give you a fresh start.
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Rob55
Contributor
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36 Messages
1 day ago
It’s only happening on the safari browser on my MacBook Air. It began yesterday. It does not happen on chrome. I do wonder if it’s related to a recent upgrade on my MacBook Air. No issues on my iPhone. (No other products to check it on.)
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