Visitor

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1 Message

Monday, February 2nd, 2026 5:23 AM

Login nightmare

Why is Xfinity app making me log in through Safari, then when login through Safari I get an “access denied” error, I try redirecting to Chrome where I can log in except that it takes me back to Safari????

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Official Employee

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3.6K Messages

6 hours ago

Hello and good evening, @user_xod7xx! We are glad to further help with the Xfinity app and do not want you going in a loop. Have you tried to clear your browsing data/cookies, restart your device, and then try to login again? That will clear any past Xfinity logins or attempts to give you a fresh start. 

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