Hello user_l47qvv, we appreciate you reaching out to us here on Xfinity Forums. I apologize for the difficulties you are running into trying to sign in on your laptop. When you attempt the sign in are you receiving a specific error message? What exactly is happening on your end?
XfinityMatthew
Official Employee
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1.1K Messages
7 months ago
Hello user_l47qvv, we appreciate you reaching out to us here on Xfinity Forums. I apologize for the difficulties you are running into trying to sign in on your laptop. When you attempt the sign in are you receiving a specific error message? What exactly is happening on your end?
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EG
Expert
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114.7K Messages
7 months ago
Concern moved here to this help section.
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