Log out of all devices using my email

The Stream app will not log out users who are logged into email, only those who are using Stream.  

It was suggested that I call customer service and have them deprovision all devices, so I called.

The gentleman at Xfinity customer service said that he did not have the ability to deprovision all devices that were using my email, but he could force through an update that would require all devices using my email to log in again.  We did that.

I have three devices that I use for email - and I was required to log in again on all three.  

Hopefully, the unknown person who was logged into my email was logged out as well, but I am still being cautious and looking for signs that someone else has access. 

@user_i1bq0d

Awesome I'm glad the customer service agents were able to get everything resolved for you! Feel free to reach out to us anytime and thank you for being the best part of Xfinity

This is unacceptable that we cannot log out of all devices on our own and must spend hours on hold and then hours talking to barely speak English agents. 

@fossilsol Thank you for connecting with us about your email concerns. We are happy to assist. Please find the best board to author your question or concern, and post your question publicly. This will open a ticket in our system for us to assist. We look forward to your post.