Bsirorod's profile

New Poster

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1 Message

Wed, Nov 4, 2020 4:00 PM

Log off my Xfinity account

Help! I need help to log off all devices into my account. I accidentally left my Xfinity account open and password saved on my previous work computer and mobile and the new employee has been logging in. I already changed the password and email but no luck. Any advice? Considering canceling this account and opening up a new one????

Responses

ComcastJonathan

Official Employee

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839 Messages

6 m ago

Hi @Bsirorod , I'd suggest enabling Two Step Verification in your My Account Settings which would prevent any further sign-in attempts. Sign-ins also time out on the My Account front. 

 

https://www.xfinity.com/support/articles/enroll-2-step-verification 

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