U

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1 Message

Thursday, April 24th, 2025 11:32 AM

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when the enter my account id or email to sign in it says the id and email are incorrect

Official Employee

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2.1K Messages

1 month ago

 

user_o59gis Hello! Thank you for reaching out to us here on our Community Forum. Can you please try resetting your password? You can go to (xfinity.com/password). If you're still not able to log in, please let us know.

 

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