Linking multiple accounts - Not Ready for prime time

@XfinityThomasA​ Thank you for your note, but it doesn't work. I've tried multiple times, as have your own employees. I would be happy to provide you with my login info if you feel that you can get it working, but I believe there continue to be problems with the platform. This also becomes even more problematic because one of the properties is in Florida. If you think you can get it working please let me know and we can talk offline - thanks

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

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I've had multiple discussions with support, and it looks like the Xfinity platform doesn't enable what I'm trying to do. I have four separate properties with Xfinity, and I'm trying to have the monthly bills for these all emailed to the same gmail account - where all my other bills are sent. Xfinity doesn't support this - even with linking. The platform does not permit user to enter a mobile phone number or email if it's already associated with another account  - even if it's yours. I've been chatting with a number of other users who are in the same position, and they are also frustrated - it feels like the security concerns have gone too far and are now hamstringing the platform from being useful. Why should Comcast subscribers need to set up additional email accounts just to receive their bills?

@bholding Your feedback has been passed along concerning extending the ability to link accounts using a third part email. We currently do have the ability to link your Xfinity accounts to one Xfinity ID/Comcast email address. In previous years that was not available and each account was completely separated. Here is the link showing how to link your Xfinity accounts to one Xfinity ID/Comcast email address. https://comca.st/3w3OeKa

I use my Comcast email as my primary personal email account. I then also have a separate email account that I use for all my bills being sent to me online. I want to keep these separate so I don't flood my personal account with bills, plus it's easier to track all the bills in one place. The linking option you're proposing doesn't work for this, because I don't believe Xfinity allows you to have two separate Comcast email accounts open in the same browser at the same time (so you can easily go back and forth). This is why I use gmail for my billing emails. I suppose if you could fix this issue it might work? Otherwise, it would be good to enable linking multiple xfinity accounts to a third party email (like gmail). BTW, did you determine if it's possible to link accounts in both Massachusetts and Florida?