Recently I bought a condo in FL. The xfinity service was to be switched from the prior owner to me. Somehow, this is not done after hours on the phone, repeated forms submitted. How can I actually reach someone who will solve the problem?
The immediate problem is when I log in online to confirm everything, the account that shows up is an account I had in DE 5 years ago. I click on Link to add another account - and get an error message that a communication error has occurred.
How do I get access to my correct, current account?