Keeps asking me to sign in after new homepage update November 2022

I totally agree with the above comments - Fix it Comcast!

Hi there, @user_9c0645. Thank you for reaching out to us via our forums. We are still working on issues with the website. We recommend clearing cache and cookies on your browser to verify if that assists with retaining the "keep me signed in" option for the login. 

I have the same issue. Does anyone know how to fix this?

No one is saying what browser you are using, so I will use mine, Firefox, for the example.

I rarely go to the homepage, instead coming here by bookmark.  After all, I spend most of my Comcast time here, and hence, click on the email icon at the top of this page.

However, I just checked my settings in FF.  Under Privacy & Security, I scrolled down and checked to make sure that Delete cookies and site data when Firefox is closed is NOT checked.

Although I use a third party email client to check my comcast.net, I do have occasion to check email from the website when helping here.  Yes, I have stay signed in checked, which sets a cookie.  You have to set a cookie for email or you won't stay signed in.

The URL is https://connect.xfinity.com/

So, I went to email in a new tab and DID have to sign in [more on that in a minute].  After getting to my Inbox I went to two different websites in the same tab and then came back to webmail typing in the URL.  Not a problem.  Did not have to sign in.  So, then I closed out the tab.  Started a new tab and went to the above URL.  Not a problem.  Did not have to sign in.

Although I haven't done it, yet, I believe that if you close out your browser and then restart it, you most likely will have to sign in again.  This is for security reasons.  While you may be the only person on that particular computer, just in case someone with nefarious ideas decides to browse your emails, they would have to sign in.  Of course, if you have a browser password manager that autofills usernames and passwords, well, that all goes out the window!

I hope that helps some of you with email.  This most likely works with the my.xfinity.com website as well.

Chrome and the xfinity site glitches because from andoid tablet and phone to pc, yes all are chrome, it randomly stays but always asks for password, but more often requires full sign-in!  Xfinity has been my homepage for years (since comcast bought at home) because of the email access and news updates and until this update, if I checked stay signed in, it stay signed in regardless of leaving site or shutting down device.  Sometimes updates are not improvements but just change for change's sake, i.e., new coke.

Okay, what finally and partially fixed problem was copying and pasting the xfinity address line into homepage address after I logged totally in because I noticed it's slightly different from old xfinity one - maybe change bookmark if you access it that way.  I've tried it on all devices and it works, sometimes sign-in completely and other times will ask for password which is still better than it was.

I write this on Thurs Nov 17, 2022. For the past 6 days I haven't been able to login to my email account. I input my Xfinity ID then click the Let's Go link. The page continuously loops back again to the same beginning login page asking for me to once again input my ID in an unpopulated box. Never continues on and opens the input your PW page. This happens in multiple browsers (Brave, Firefox, Chrome) & using all of my multiple PC's running Win 10 Pro x64 & Win 7 Pro x64. However, interestingly enough, by using Microsoft Edge browser it does accept my ID, does accept my PW, does send me the 2-factor authentication code by mobile, does log me into Xfinity Connect email portal. However, once there, it immediately displays: "Error ........ We're sorry. It looks like something went wrong. Please try again in a moment." That message disappears in a moment.  Otherwise, all that appears on this page are the top 3 headers. When reading from left to right. The TOP header lists the 3 vertical line drop-down menu link, the Xfinity link, the Email link, the Address link, the Voice link, my account nickname (my first name) and underneath the name shows the sign-out option (obviously verifying that I'm signed-in at this time), the help center link and finally the settings link. On the SECOND header it displays the compose link, the refresh inbox link, the reply to sender link, the reply to all recipients link, the forward link, the delete link, the move link, the print link and finally the View dropdown menu link. On the THIRD header it displays the All drop down menu link and the Sort drop down menu link. In the area where my messages are set to appear it displays "EMPTY". And of course no emails appear and on the left no folders appear. I have had the View options set to Layout (list) and the Options set to (message size). Under Sort all that I have had selected was Date and Ascending. For 6 days I've phoned & chatted all-around-the-globe including speaking directly to an Executive Customer Relations officer at Comcast Corporate Headquarters in Philadelphia, PA. The ONLY info that I have been told by anyone at Comcast is that there is a nationwide outage involving down-dysfunctional servers & platform software corruption for which they obviously to-date (my opinion/conclusion) have no clue about or how to fix.

This has been happening for MONTHS now. I'm a contractor and it's a huge time sink every month when I go to retrieve my bill for expensing. EVERY page gets a login barrier and an SMS requirement (2FA). If I don't receive every code (and wait for xfinity SMS to work again) my half-completed login times out and I have to START OVER. 

The pain is DOUBLE if you use 2 factor authentication because the browser is seen as "new" on every page you navigate.  It seems Comcast doesn't know how to share session cookies between servers on a load-balanced website. 

This EASILY costs me 30-60 minutes per month and it's factoring into a decision to switch to Fidium Fiber (faster, cheaper, and symmetrical) 

unrelated: Comcast actually disable the page scrollbar.

..I can zoom out as far as Chrome allows, and I still can't access the bottom of the page... 

Such a move is going to reduce interaction on hot topics like this, hmm.

Mac OS user here and it does the same thing no matter the web browser. It doesn't matter how many times I check the "don't ask again on this computer" box it will force me to log in every time. Want to look at data usage? Log in again. Want to look at rewards 20 seconds after looking at data usage? Log in again. Want to check data usage again later the same day? Log in yet again. Even the app on my iPhone makes me log in constantly to check rewards.