Issues logging into the website, requires multiple log-ins.

@XfinityEmilyB​ I am using a desk top browser, I am the primary user.  I tried signing in and it went to the same question set, then said it would not sign me in so I closed the tab.  I opened a new tab went to the sign in screen put my username in hit next and it logged me into the system without using my password.  That says to me that my first session was still active and I was not logged out.  Which I would think is a big security issue.  Also why does this web site cause so many different tabs to be opened up?  That is another weird thing about the comcast/xfinity website.

I really appreciate those observations. Can you tell me a little more about what kind of tabs you are getting? I know there are certain functions that will happen outside your primary 'My Account' page, things like Comcast email, Xfinity Stream, support documents, etc. Some of those will require an additional login. Are you getting new tabs when navigating to things like billing statements or contact info?

No new tabs when going  to the billing or contact info.  it is to everything else that new tabs get opened up and when I exit one of the or close the main tab it does not always close all the tabs that I was forced to open.  That leaves a security issue as I have found when I go into the comcast site again I don't have to input my password.   This is the ONLY website that I access that has that happen.  All other sites I go to don't cause other tabs to open and when I sign out from the account and other areas are not left open.

Hello, @fedup978. I appreciate all the detailed information you have provided. Do you have more than one Xfinity ID on your account? Depending on the user roles on the IDs information may not be accessible.