Visitor
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1 Message
Issue activating peacock
I get the following error: Your Xfinity account is already linked to another Peacock account.
this happened after I moved, my area did not have Xfinity until recently and now I’ve requested a service install for Gig. I have unlinked my previous Comcast accounts that were inactive from my Comcast profile.
XfinityRay
Official Employee
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3K Messages
1 day ago
Hi there, user_cj3knv! Thanks for the excellent run down of what is happening when you try to activate Peacock at your new place. We are happy to further help and will get this working for you!
Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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