Visitor

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1 Message

Monday, June 22nd, 2026 8:10 PM

Is there an outage

No service. Menu appears but no service. Called 800# and phone rings then disconnects 

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Selected Oldest First

Official Employee

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3.4K Messages

10 days ago

Hi there, @user_ubzwlw  I’m really sorry you’re dealing with that, I know how frustrating it is when your TV service suddenly isn’t working, especially when you just want to sit down and relax. There could be a few reasons why your Xfinity TV service isn’t coming through, like a temporary outage in your area, a signal issue, or even just a quick box or connection reset needed. Let’s work through this together to get things back up and running as quickly as possible. If you can, try restarting your TV box and checking that all cables are securely connected. If the issue continues, I’d be happy to take a closer look at your account and your area to pinpoint exactly what’s going on and get this resolved for you

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