Visitor

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5 Messages

Monday, January 12th, 2026 7:39 PM

Internet

I just added Paramount+ to my account and the streaming keeps freezing.    I unplugged the router, waited and plugged it back in but that did not help.  Any other suggestions?

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Official Employee

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2.3K Messages

14 hours ago

 

user_a1fd64, Thanks so much for reaching out to Xfinity Support. What device are you streaming on? 

 

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