user_24aa45's profile

Regular Visitor

 • 

4 Messages

Monday, January 2nd, 2023 3:23 PM

Closed

Internet only, please.

Hello,

I cannot afford the Xfinity package I have now.

It's been a struggle, and I am on a fixed income.

Thank you for your help,

[Edited: Personal Information]

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Official Employee

 • 

1.5K Messages

2 years ago

Hello @user_24aa45, we appreciate you reaching out to our team on Forums. We completely understand the importance of saving as much money as possible, especially when on a fixed income. We would be more than happy to help and explore our Internet only options. Please send a Direct Message with your full name and address. 

 

Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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