Hello @user_hj4djs thanks for reaching out about your billing. One of the most common explanations for an increased billing is an expired promotion. You can see all upcoming changes and current changes on your billing statement. We also send out any notice of changes at least 30 days in advance (1-2) billing cycles before)
Are you able to access your most current statements on xfinity.com?
Please let us know if you have any questions about your charges.
XfinityEva
Official Employee
•
2.1K Messages
20 hours ago
Hello @user_hj4djs thanks for reaching out about your billing. One of the most common explanations for an increased billing is an expired promotion. You can see all upcoming changes and current changes on your billing statement. We also send out any notice of changes at least 30 days in advance (1-2) billing cycles before)
Are you able to access your most current statements on xfinity.com?
Please let us know if you have any questions about your charges.
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