U

Visitor

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1 Message

Thursday, December 7th, 2023 4:28 PM

Closed

impossible service and I have an issue

I have my account email and passcode. I can get into the portal HOWEVER when I try to change my plan, change my billing it says there is an error. All I want to do is update my credit card. Do you want my business or not?

Official Employee

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1K Messages

1 year ago

Hello @user_4b983d. Please follow this link https://www.xfinity.com/support/articles/my-account-app-manage-stored-payments to learn how to easily update your credit card on your Xfinity account. This link provides information on how to do it via the website and the Account app.

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