Visitor
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1 Message
Immediately signed out
Hello — immediately after I sign in to Xfinity, I am signed out. If I try to log in through the app, it says I am not authorized. I just signed up for service and received confirmation that a professional installer will come to my house on the 20th.
XfinitySeth
Official Employee
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678 Messages
4 hours ago
Good evening user_kbx94x, and right away thank you so much for getting signed up with Xfinity! We're thrilled to have you as part of the family, and want to do everything to ensure your setup goes smoothly 👍 Are you able to confirm if you completed your initial Xfinity profile setup by visiting xfinity.com/getstarted?
By entering your service address and phone number, it should allow you to finish your online account setup if it hasn't been completed yet. Please let me know if that helps!
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