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Visitor

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1 Message

Wednesday, May 21st, 2025 3:20 PM

I'm having problems login to my exfinety account

The agent yesterday told me to use my phone number as my username 

Official Employee

 • 

2.2K Messages

12 days ago

 

user_n3t41b Phone number are great for helping find a username, but normally you would use the email you signed up with for the username. That and the phone number are used for login, and account authentication. When you signed up for service, did you go to xfinity.com/getstarted to set up your login ID?

 

Expert

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110.8K Messages

3 days ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section.

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