i need to speak to a live person

I have considerable confusion in my xfinity accounts. 2 business (one should have been closed), email path has gone missing on my computer ( i think it's a microsoft 365 issue) and I need to deconstruct so I can start getting my emails from my current account. Right now I only get it on xfinity app from the old, closed account.

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XfinityThomasB

Official Employee

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2.1K Messages

1 month ago

Howdy user_wzmmmp

Appreciate you reaching out. To make sure that I have all the specifics, both of the accounts are business? Our team is able to provide general technical assistance on business services, but account specific modifications do need to go through the dedicated business support group.

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user_l14iwp

Visitor

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1 Message

1 month ago

Thanks for getting back to me. How do I reach a dedicated support person for business?

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XfinityJamesC

Official Employee

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2.2K Messages

That's a great question, @user_l14iwp! The best way to reach Comcast Business Support is by calling them directly from your primary phone number associated with the account. If you have an Enterprise account, you will need to call 1-866-429-0152. If you have Business Ethernet, PRI and SIP Trunking, or Business VoiceEdge, it would be 1-800-741-4141. If you have a Hospitality account, you would need to call 1-877-229-5999. For National Accounts and Teleworker inquiries, the number to call is 1-866-511-6489. For everything else, the best number is 1-800-391-3000.

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1 month ago

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user_wzmmmp

i need to speak to a live person

XfinityThomasB

user_l14iwp

XfinityJamesC

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