Visitor

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1 Message

Saturday, April 18th, 2026 12:13 AM

I need to log into my Xfinity account

I have a new phone and it will not allow me to sign in so that I can change my email address on my account

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Official Employee

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2.5K Messages

3 months ago

 

user_paoabx We can help you with your login concerns today. Are you trying to sign to https://www.xfinity.com/overview to do that? 

 

Visitor

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1 Message

trouble signing into acct

Official Employee

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1.9K Messages

 

user_hylswh Can you provide more details on what troubles you are facing? Is there an error page loading, or are you having trouble with your username/password?

 

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Visitor

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1 Message

I am paused and need to be unpaused.

Official Employee

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861 Messages

Hello @joannecrfonauer, you care to elaborate on the issues you are having at this time?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
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