D

Visitor

 • 

1 Message

Friday, July 4th, 2025 10:30 PM

I need to cancel my services and I'm unable to find the direct message option

I need to cancel my services and I'm unable to find the direct message option to send the message.  Can someone direct me? 

Official Employee

 • 

1.8K Messages

7 hours ago

Hello d_roman we'd love to hep! Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.

 

Click  "Sign In", if necessary

Click the  "Peer to peer chat" icon or https://comca.st/3wjbsKk

 

Click the New message"(pencil and paper) icon

 

forum icon

New to the Community?

Start Here