1 Message
I need help with site
The site is not working and keeps logging me out. I keep trying to sign up for it but idk if it’s even working. The site and app are both terrible to work with. And the phone service is garbage. Please help. Clear and catch, or incognito mode do not work. Please stop to get suggesting this.
CCJodie
Problem Solver
•
1.3K Messages
1 year ago
@user_q2vzks Hello, we can help! Please send us a direct message with your full name and service address.
Here are the detailed steps to Direct Message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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