I have the same issue

I bought a pass for 10 dollars yesterday worked fine until I woke up this morning and my gaming PC won't work so I bought a Asus be 85 usb adapter for $99 at best buy it still wouldn't work I tried to do some digging so my phone still worked on the Xfinity pass so treied to remove possible extra devices just endless loops I speak to an agent over phone they said they couldn't do anything I needed and acount number? It only uses email an phone number so I was like ok what [Edited: "Language"] I got angry and said ok and immediately hung up! So anyhow I did the ai chat they said they removed all devices nothing worked I tried to sign in my Xfinity account it says something went wrong endless loops refreshing the page I go back to the desktop I updated my wifi adapter drivers by download over my phone and moved it to the PC and installed it still didn't fix it I change my IP address and dns still didn't work I reverted it back to default still didn't work I reset the adapter didn't work I system restore point in windows 11 then try to reconnect still didn't work now I just feel like Xfinity stole my credit card info and took my $10