Visitor

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1 Message

10/05/2026 3:30 PM

I don't know my primary account holder email

What email is my primary account under 

Oldest First
Selected Oldest First

Official Employee

 • 

2.8K Messages

3 hours ago

I can help @user_lcg7a3 

To locate your username for your Xfinity account please start with this link http://xfinity.com/getstarted 

You can use this link to reset your password http://www.xfinity.com/password 

(edited)

Gold Problem Solver

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27.7K Messages

3 hours ago

What email is my primary account under 

Find that out with the UserID Lookup Tool at https://idm.xfinity.com/myaccount/lookup. After you enter the requested information the page will tell you the userids on your account and indicate which one is Primary.

(edited)

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