New Poster
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1 Message
I can't access account information
I've been trying to access my account for about a week now with no luck. I'm seeing a whole bunch of forum posts about a permission glitch when people were migrated from a legacy system, so I figured to give this a shot. I'm seeing "Sorry, This Isn’t Working Right Now" and similar messages trying to access anything but my mail. I ran thru all troubleshooting steps posted in other forums but got the same messages.
Thanks for any assistance.
XfinityJonathan
Official Employee
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839 Messages
5 years ago
Seems like a few people are getting this issue, so I'm passing it to our devs
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