2 Messages

Thu, Oct 14, 2021 4:25 AM

I am going to Move soon so I want to change my address


I would like to change my address but I could not find my new home address. 

I could find the address but there is no my unit number. 

What should I do?


Official Employee


184 Messages

8 d ago

Hey there! 

I know moving on its own can be stressful. There's no reason anything with us should be! You've come to the right place and I am happy to help! Please send me a private message so that I can help!

Here's the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Peer to peer chat" icon (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message



2 Messages


thanks for your reply!

but i can not find your name! 

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