Visitor
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1 Message
I accidentally changed primary user
Hi. I was trying to change the primary user on my account to my wife but I accidentally changed it to another user account for which I don't have the username or password. How can I become the primary user again?
Responses
XfinityBiancaB
Official Employee
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152 Messages
2 m ago
Hi, @mrcub96! We're happy to help! What happens when you log into your username now? Does it show that you are no longer the primary?
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