U

Tuesday, July 30th, 2024 7:37 PM

Closed

https://payments.xfinty.com/new NOT RESOLVING ERROR TIMING OUT

Can't get past the ERROR "Sorry, Xfinity not working right now" (been going on for two weeks)
which turns into, a reset if I don't press a button within 60 seconds (timing out)
Website recognizes me, as logged in, but the "Billing" and "Payment" pages don't ever resolve.

https://payments.xfinty.com/new NOT RESOLVING ERROR TIMING OUT

Expert

 • 

109.9K Messages

9 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

2.1K Messages

9 months ago

 

user_e5m774 Thank you so much for posting about your issues making your payment. That page will not load for me at all so it may not be a valid link. For options to pay your bill, you can check out this page here.  https://www.xfinity.com/support/articles/one-time-bill-pay-options-through-my-account or I direct customers to https://www.xfinity.com/bill-pay for a direct payment portal. 

 

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