Visitor

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2 Messages

Tuesday, October 28th, 2025

how to unblock account

unable to sign in to Xfinity account - result is either Confirm email or Confirm phone number or both and this never ends. Alternatively, receive message "Blocked by Policy".

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Official Employee

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1.9K Messages

11 hours ago

@user_39i2y3 thank you for using the Xfinity Community Forums page to reach out regarding concerns accessing your account. Let's get your access restored together. Are you connected to a VPN by chance?

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