How to make getting information on your site easier. It's a ridiculous process.

user_w7g53j, 

Thank you for reaching out and creating a new post. Here on the Xfinity Forum, we are a full-service support team that can assist with a variety of issues. That said, you have come to the right place. You can also find all the ways to reach customer support by visiting this link: https://www.xfinity.com/support/contact-us for future reference. 

To provide assistance, I'd love to learn more about your concern, issue, or question. Can you provide me with additional details about your question/concern, previous history/troubleshooting, and any steps you've already taken so far?