How to log into streaming services that are part of xfinity plan

I upgraded my xfinity account last week to include Netflix, AppleTV and Peacock Premium. How to I log into those 3rd party apps? Must I use my comcast email? Is there a xfinity code to use? The xfinity AI assistant will not let me chat with an agent.

Thank you.

Responses

XfinityEricB

Official Employee

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2.2K Messages

3 days ago

Digger61084 Thanks for reaching out to us for assistance with logging into apps you subscribe to with us. The Peacock would be the same username you have for your login with us, but the other 2 would require setting up a login with them, and you should be able to subscribe to them with (your provider) option. Do you have a TV box from us with these apps to log into them to set up the login by chance? That is normally the easiest way to set up logins for services you subscribe to using us.

This link https://www.xfinity.com/support/articles/apple-tv-plus-overview walks you through Apple TV, and also has on the right side another for Netflix ect using our X1 boxes to sign in.

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Sign-In and Account Management

Digger61084

How to log into streaming services that are part of xfinity plan

XfinityEricB

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