mcf57's profile

Contributor

 • 

83 Messages

Sunday, February 16th, 2025 10:32 PM

How do I get included Netflix and Apple TV?

I recently switched internet/tv packages with xfinity. I was told this new package includes access to peacock/netflix/Apple TV.

i already have the peacock account setup (from before).  How do I set up the apple TV and Netflix accounts through xfinity?

Official Employee

 • 

1.8K Messages

6 days ago

Thanks for reaching out, mcf57. If you have the Xfinity StreamSaver package, you can activate it by following the steps outlined in the following article.

 

Activating StreamSaver™ offers

 

Contributor

 • 

83 Messages

Ok, I am not seeing ANYWHERE to activate Netflix and Apple TV. I see an area for peacock tv, but I was already subscribed to that anyway.

is there a way I can direct message with a  customer service rep so i can then give specific account info. I have done this before so hoping it can be done for this as well

Official Employee

 • 

2K Messages

No problem, @mcf57! If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

 

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here