Horrible website

What is wrong with your IT Management?  The website is going from really bad to horrible.  Everytime I click on something, I have to re-enter my password and a code is sent to my phone.  This makes me crazy and I give a zero on survey if I would recommend Xfinity.  I don't bother clicking on "Don't ask on this device" because it does not work.  This week the Data Usage has been broken.  Do you not have a Test team before rolling out any changes?  My company would not stand for this.  Jobs would be lost.

You need to clean house and come up with a plan to fix your website and mobile app issues.