Tue, Oct 12, 2021 6:27 PM
I try to log in app and browser, but I cannot access my account.
The display showed "Hmm, the page didn't load correctly", "A Communication error has occurred..."
What should I do?
4 d ago
5 d ago
Hi there, user_f334a5. Thanks for taking the time to create a post! We can help.
Are you a new customer or did you recently sign back up for service?
I'm a new customer.
I signed up for the internet service of Xfinity a few days ago.
Well in that case: WELCOME! :D
We are happy to have you here. I'd love to check into the status of your new account for you so we can get you started off on the right foot. Please send us a Direct Message with your first and last name as well as your service address so we can assist.To send a Direct Message, please click on the chat icon on the top right of this page, next to the bell. Make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP.
Hi, I didn't see the chat icon on the top right next to the bell. How can I reach out for support, I have the same issue