help with streamSaver

Earlier this year, i claimed a diamond tier reward of streamsaver. A couple months ago i moved to a new house, During the Xfinity service transfer from the old adress to the new adress i somehow lost my streamsaver add on but was able to regain it. A few weeks ago i had to reboot my tv, After the reboot my tv signed my out of all my streaming apps. One app was peacock, which is included

with streamsaver, When i logged back into peacock it didn't show that i had a subscription threw xfinity

I thought that if i remove the re add streamer to my plan it would fix that problem. I also thought i had to delete/close the peacock account i used to link the subscription permanently. I thought That closing/deleting the account would unlink the subscription from streamsaver from the peacock account automatically.

I talked to a peacock customer service agent today, and they said that they couldn't find a paid for account under the email i used and that the account was still open/active. Yesterday i received a email confirming the completion of my peacock account being closed permanently. Im not able to use a different email to activate peacock as every time i try to i get an error message saying "Your activation is already linked to another account". I'm also not able to reopen the closed/deleted account i used originally. I need help to reopen that account so i can reactivate my peacock subscription that's included with streamsaver.