@user_y2mujq I’m sorry to hear you're having an issue with logging into your email account. Can you tell us if you're seeing any error messages or error codes?
How are you logging in? Are you using the XFINITY website or are you using an email client to access your email?
Hello there Grammieg1 thanks so much for taking the time to reach out and contribute to the conversation here on the Xfinity Forums! Similar question for you - are you able to login and check your email via our Xfinity Connect Landing Page?
To provide our customers with additional security, we added a new checkbox to the Xfinity Email website. This may affect your ability to manage your Xfinity Email (Comcast.net) through third-party programs like Outlook, Google, Apple Mail, Thunderbird, and more. Can you check your email security settings to ensure this is active?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityKei
Official Employee
•
2.1K Messages
3 months ago
@user_y2mujq I’m sorry to hear you're having an issue with logging into your email account. Can you tell us if you're seeing any error messages or error codes?
How are you logging in? Are you using the XFINITY website or are you using an email client to access your email?
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