Visitor

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5 Messages

Tuesday, March 24th, 2026 7:39 PM

Help with Peacock

I got a message saying Peacock premium was included with my account but when I try to watch something, it says upgrade

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Official Employee

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662 Messages

9 hours ago

Greetings, user_dy1hse! We appreciate you posting on our XFINITY Community forum regarding the Peacock error message you are receiving. I can understand how frustrating it must be to receive an error message when trying to relax and watch a movie. We will be more than happy to help look into this for you! Are you receiving this error message on your TV box or a different device? Is this your first time logging in to Peacock?

 

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