Tue, Apr 20, 2021 4:11 PM
Seems I cannot do anything with my account.
16 d ago
17 d ago
Thank you for taking the time to reach out to us @ysccgood. Did you just create your account today, or how long has this been an issue?
About 4 days. I ordered internet plan. I would like to check the shipment of the installation kit.
I'd love to check on the order status for you, @ysccgood! Please send us a chat message with your first and last name, so I may further review the status of your shipment. The Peer to Peer chat icon is located at the top right of the Community Forum page, clicking on the chat icon will allow you to initiate a chat conversation with us directly. Please ensure you are sending your message to our 'Xfinity Support' handle.