Got stuck on "We're getting your account set up. Check back soon to track and activate your service"

Seems I cannot do anything with my account.

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Responses

CCKorie

Problem Solver

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1.1K Messages

4 years ago

Thank you for taking the time to reach out to us @ysccgood. Did you just create your account today, or how long has this been an issue?

2

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Y

ysccgood

Visitor

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4 Messages

@ComcastKorie

About 4 days. I ordered internet plan. I would like to check the shipment of the installation kit.

4 years ago

0

I'd love to check on the order status for you, @ysccgood! Please send us a chat message with your first and last name, so I may further review the status of your shipment. The Peer to Peer chat icon is located at the top right of the Community Forum page, clicking on the chat icon will allow you to initiate a chat conversation with us directly. Please ensure you are sending your message to our 'Xfinity Support' handle.

I no longer work for Comcast.

4 years ago

0

Sign-In and Account Management

ysccgood

Got stuck on "We're getting your account set up. Check back soon to track and activate your service"

CCKorie

ysccgood

CCStephanieK

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