1 Message
Getting Error Code 10.OP-1003 on accessing the "Change Plan" Page
https://www.xfinity.com/error/buy/sorry?errorCode=10.OP-1003
We're sorry.
Please contact us and one of our friendly and knowledgeable representatives can help.
1 Message
Please contact us and one of our friendly and knowledgeable representatives can help.
XfinityKassie
Official Employee
•
1.4K Messages
2 months ago
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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user_e7ecgb
2 Messages
2 months ago
I've been having the same problem for weeks now. I cannot even see any plans so really can't see which plan I'd like to change to.
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user_03gqv5
1 Message
1 month ago
I am also having this problem. A customer service representative on the phone said I needed to go online to add unlimited data, but when I try to change my plan online it just takes me to the error page (https://www.xfinity.com/error/buy/sorry?errorCode=10.OP-1003).
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