Visitor

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2 Messages

Sunday, February 22nd, 2026 10:32 PM

FREE Peacock Premium

I do not have Xfinity TV but was given a FREE Peacock Premium account for being such a "valued" customer. That FREE account is now tied to my personal email and I cannot get rid of it. I no longer want your FREE service nor do I care about being a "valued" customer because I do not appear to be so "valued" anymore. Please remove your FREE service from this "value"d member's xfinity account.

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Official Employee

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2.9K Messages

20 hours ago

Hi there. @user_jim_h ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry to hear that you no longer feel like a valued customer anymore. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

Visitor

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2 Messages

I just did what you said.

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