Free iPad for a 30 second survey

I have gotten a series of emails from Xfinity 

 “

Dear [Edited: "Personal Information"],

Congratulations! You've been selected to get a brand new iPad Pro!   

Complete this short 30-second survey about your experiences        

with us and receive your exclusive reward for participating.

”

is this a scam? I did recently exchange a router at a Xfinity store. There is no ‘from’ line in the email. This is not the first email I have received since it exchanged the equipment. 

does Xfinity have a ‘possible spam issues’ hot line? If not, should you create one?