Failed to generate verification code

Update - after hours of attempting to get an activation code, it just worked - for the first time in many hours and many, many attempts.

I have made 4 attempts to call customer service, IVR does not process request, just dead air.

Hello @user_qortap, thank you for the comment. Sorry to hear you're having trouble with the automated system. I understand how frustrating that can be, especially when you're trying to get help. We'd be happy to assist you with your concerns. Could you please provide more details about the issue you're experiencing?