errorCode DFPLN3001 trying to view services and offers
Our 24-month "agreement" just underwent it's anual "fee" increase and I'm interested in finding options to reduce our Xfinity bill, if not now, when our "agreement" is up this fall. Whenever I try to explore my plan and pricing options, I'm redirected to https://www.xfinity.com/error/buy/sorry?errorCode=DFPLN3001 which says I need to call and speak to a representative. I understand from reading the forums that Comcast is aware of this error and just wondering if anyone can help? I am just interested in being able to see pricing and understand my options from the comfort of my home/computer, not trying to compare offers under pressure while on the phone -- not knowing "all" the options and not being able to take my time and compare a'la carte options, all the "fees" etc.
Thanks in advance for any help!