U

Visitor

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1 Message

Tue, Jul 13, 2021 9:56 PM

Error when changing plan online

WhenI try and change my plan online I get this error.

{"stack":"TypeError: Cannot read property 'value' of undefined\n at TileContainer (webpack://xfinity-learn-ui/./src/jssComponents/TileContainer.tsx?:58:62)\n at processChild (webpack://xfinity-learn-ui/./node_modules/react-dom/cjs/react-dom-server.node.development.js?:3353:14)\n at resolve (webpack://xfinity-learn-ui/./node_modules/react-dom/cjs/react-dom-server.node.development.js?:3270:5)\n at ReactDOMServerRenderer.render (webpack://xfinity-learn-ui/./node_modules/react-dom/cjs/react-dom-server.node.development.js?:3753:22)\n at ReactDOMServerRenderer.read (webpack://xfinity-learn-ui/./node_modules/react-dom/cjs/react-dom-server.node.development.js?:3690:29)\n at Object.renderToString (webpack://xfinity-learn-ui/./node_modules/react-dom/cjs/react-dom-server.node.development.js?:4298:27)\n at eval (webpack://xfinity-learn-ui/./node_modules/@xjs/internal-components/serverSideRendering.tsx?:108:74)\n at _callee$ (webpack://xfinity-learn-ui/./node_modules/@xjs/jss-proxy/src/index.ts?:475:56)\n at tryCatch (webpack://xfinity-learn-ui/./node_modules/regenerator-runtime/runtime.js?:63:40)\n at Generator.invoke [as _invoke] (webpack://xfinity-learn-ui/./node_modules/regenerator-runtime/runtime.js?:293:22)","message":"Cannot read property 'value' of undefined"}

What is going on????

This post was escalated on July 16, 2021 by Again

Responses

Again

Expert

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26.5K Messages

2 m ago

@user_27f339 

Generally it means you'll need to either chat with a CSR or I can escalate this for you [which I am going to do].

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